A few of the newest Xbox wireless controllers are having technical difficulties, with some of the keys failing to register when pressed. Microsoft, on the other hand, appears to be mindful of the problem and is working on a solution. Since November 2020, the new Xbox consoles, the Series X and Series S have been available for purchase.
Microsoft isn’t the only one with problems with its flagship console’s controller. Similar issues are plaguing Nintendo and Sony, especially in the case of the latter’s PlayStation 5, which has significant drift issues with its DualSense controls.
As a result, Sony is reportedly facing a class-action lawsuit alleging that its DualSense units violated consumer theft statutes and breached warranty agreements. Although the new Xbox controller issues have not yet resulted in a complaint, Microsoft faced a related lawsuit in 2020, and it appears that the company is now attempting to stop repeating its errors.
According to The Loadout, some of the new Xbox wireless controllers for the Series X and Series S have unresponsive controls, and the situation appears to be getting worse as more players buy the consoles. Jake, a YouTuber, posted a video on YouTube demonstrating the controller failure by repeatedly pressing the Y button in test mode and receiving no response.
Unfortunately, for some Xbox fans, this is nothing new, since the previous generation’s Xbox One console has similar controller issues. A Microsoft spokesperson told the world that the organization is aware of the problem and is working on a solution; however, no timeline for when the issue would be addressed was given.
“At Microsoft, we put all of our products through rigorous quality assurance testing and are committed to providing customers with an unparalleled gaming experience. We are aware some players may be experiencing unresponsiveness with their new Xbox Wireless Controllers and our teams are actively working on a solution. For the best experience, we encourage customers to visit Xbox Support for assistance.”
The updated Xbox controllers have a number of flaws, including the Y button. There have also been reports of non-responsive X and A keys, making the problem seem to be more severe. The use of low-durability components in the controller’s architecture, which was discovered to be a significant contributing factor in the PS5 drift problems, maybe one possible reason for these malfunctions. However, the cause of the Xbox controller issues is unknown at this time.
Although not all of the latest controller units have these problems, it’s disappointing that the issue has continued through console generations. Given this experience, Xbox fans may be wary of Microsoft’s pledge to resolve the issue.
It could have been addressed with the Xbox One if it was something the organization genuinely understood as a challenge and decided to address. Hopefully, Microsoft keeps its promise and fixes the issues until the crisis spirals out of control, as it did with Sony.