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SundaeSwap, Cardano’s first-ever decentralized app (DApp), has officially launched. While this should be a cause for celebration for the platform’s users, it appears that many are left frustrated because of various reasons. Namely, users are experiencing platform errors, failed transactions, and congestion.

The launch of SundaeSwap’s mainnet today marks a significant milestone in the history of Cardano’s ecosystem, as it’s the first DApp ever to use its smart contracts. The value of Cardano’s native token, ADA, increased by 50% over the last week leading up to SundaeSwap’s launch. In other words, there’s a lot at stake for Cardano.

Trading officially started on January 20 at 9:45 PM. Unfortunately, users were immediately flooded with issues. It didn’t even take a full minute before users posted complaints on the project’s Discover server regarding network congestion and failed transactions. By 10:07 PM UTC, the CEO of SundaeSwap Mateen Motavaf addressed the complaints in all caps:

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The SundaeSwap team started an AMA on Twitter Spaces at around 1 AM to address the various issues that users were experiencing. Due to the massive backlog of orders holding up the queue of swaps, one user asked what would happen once the Cardano node upgrade took place. Chief Technical Officer Matt Ho responded by saying the following:

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Another user shared that they noticed someone had already filled out an order on the decentralized exchange even before its official launch. It seems that if you’re tech-savvy enough, you can bypass the website user interface and manage trades directly on the smart contracts.

In response to the user, Ho said that due to the countless things the team had to deal with and think about during the busy launch day, they didn’t expect someone would have “constructed a transaction by hand ahead of time.”

Some users were still receiving failed transaction errors by 2:40 AM, while others had to wait for their pending orders for more than four hours. CIO Pi Lanningham posted on the Discord server saying:

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The project’s core team had already expected that the platform would experience many backlogs even before its launch, thanks to the testnet’s performance about a month ago. On January 8, the team published a blog post saying:

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Using SundaeSwap’s previous performance as a basis, the team was already aware that it performed poorly during its early stages. However, they said they were “very confident that the protocol can meet the normal day-to-day load once things settle down.”

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