What LG IMS Is And How You Can Fix The ‘Unfortunately, LG IMS Has Stopped’ Issue

For LG smartphone users, this is a must-read article. With the smartphones you use, not just LG phones, there are apps that you often click on, such as TikTok or Messenger, and then there are apps that exist but you do not actually click on them, yet they perform vital functions to keep your phone running. One of such apps in LG smartphones is LG IMS. 

In this comprehensive how-to piece, you will first get to know what is LG IMS, then the most common LG IMS issues users report, and how you can fix the often encountered “Unfortunately, LG IMS has stopped” problem. Read forward. 

What Is LG IMS?

LG IMS is an app, a system framework built into every LG smartphone that lets users make calls, and send or receive text messages over 4G LTE and 5G networks. In other words, this app is critical for daily use. 

In other definitions, LG IMS is a framework that makes Voice over Long-Term Evolution, Voice over LTE or VoLTE, and Wi-Fi calling IP multimedia functionalities.

3 Most Common Issues Caused By LG IMS

In a few moments, we will cover the three most common issues caused by LG IMS. Two of them, well, are not actually issues, but users report them. It is just how the framework works. However, the only known issue caused by LG IMS is the “Unfortunately, LG IMS has stopped.” issue. Confused? Continue reading to learn more. 

High Battery Usage

According to some users, the LG IMS app is the culprit for high battery usage, and they believe this is an issue. As discussed earlier, it is a framework responsible for delivering services like Wi-Fi calling. When people see IMS (com.lge.ims) in the top apps for battery usage, they think the app is draining their phone’s battery, but in reality, it could be because of using the phone mostly for VoLTE or Wi-Fi calling. That simple. 

Location Turning On Automatically

You know it is a boon when your phone’s location turns on automatically, especially if you do not want to. It is a hassle, right? No matter what carrier you are on and what device you use, the IMS service has the capability to turn on the location services to locate you and use that information for Wi-Fi calling without interruptions. 

Also, suppose Android Emergency Location Service (ELS) is disabled on your mobile or unavailable in your country. In this case, your device will not be able to share your location when contacting emergency services, but your carrier may share the location. 

‘Unfortunately, LG IMS Has Stopped’

This LG IMS message is a problem that can start popping up on devices like the LG G series, LG Stylo, LG Wing, and more. Sometimes, it pops up occasionally, and in some cases, it just does not stop, preventing you from using your phone. Right at this moment, we do not know the exact reason why the LG IMS malfunctions like this, but, but we know how to fix it. The next section will instruct you on how to solve this issue. 

How To Fix The “Unfortunately, LG IMS Has Stopped” Problem

It is recommended that you try each of the workarounds that will be tackled below and see which one works best for you. 

Fix # 1: Delete Data Of LG RCSProvider

This first fix, which LG itself has also recommended, involves deleting the data and then restarting the RCSProvider system app. Here is how to do everything.

1. To start with, turn on the Airplane Mode on your smartphone. 
2. Then, head over to Settings. Then, to Apps & Notifications. Then, to App Info. 
3. Next up, tap on the overflow icon located at the top right and choose Show System. 
4. This time, select the com.lge.ims.rcsprovider app from the list and delete its data. 
5. After that, Force Stop this app. Repeat these steps around four to five times. 
6. This should fix the “Unfortunately, LG IMS has stopped.” error on your LG device. You may now also disable the Airplane Mode. 

Fix # 2: Use Google Messages And Phone

Some users solved this issue by switching to the Google Messages and Phone app. So it would be best if you gave it a try and tested the outcomes. 

1. To begin, download and install Google Messages from the Play Store. 
2. Then launch it and make it the default messaging app using the pop-up that appears. 
3. If the pop-up does not appear, you must go to Settings. Then, go to Default Apps and do the task from there. 
4. After doing these, download and install the Google Phone app from the Play Store. 
5. Launch this app. Make it the default phone app using the pop-up that appears. 
6. That’s it. This will also fix the “Unfortunately, LG IMS has stopped.” error on your LG device. 

Fix # 3: The T-Mobile Update

You can also use this to fix the issue. T-Mobile has rolled out yet another update to fix the problem. It is titled Download for LG IMS Improved. Here is how to download and install it onto your device right away. 

1. Start by heading over to Settings. Then, to System. 
2. Then, proceed to Update Center. Then, to App Updates.
3. After that, select Download for LG IMS Improved. 
4. Wait for the update to be downloaded and installed. 
5. Lastly, restart your device and check if it spells out success for you or not. 

Other ways to fix the “Unfortunately, LG IMS has stopped.” issue include uninstalling recently updated or installed applications, changing the IP version using the hidden menu, factory resetting your mobile, disabling the LG IMS, and installing a custom or Stock ROM.