Carrier Hub: Things You Need To Know About This App

You could be among those people who do not want their Android smartphones to come with added apps by default. So, it is perfectly alright when you get a device like Google Pixel without a carrier lock. However, when you step into what carriers like Sprint and T-Mobile offer, your Android smartphone becomes a designated place for these additional apps. One of these apps is the Carrier Hub app. This app, though, has become a hot issue for quite some time. 

Some people reported severe performance issues with this app, and they want to just remove it. This article will tackle everything you need to know about the Carrier Hub app. 

About The Carrier Hub App

The Carrier Hub app is pre-installed on Android devices and linked to your T-Mobile or Sprint subscription. So, if you have purchased an Android smartphone tied to T-Mobile or Sprint carriers, you will find the Carrier Hub app already installed on your device. 

However, there are particularly two instances when this Carrier Hub can get into your Android device. 

The first instance: T-Mobile or Sprint may have installed this app on your smartphone during its making. So, when you boot up the smartphone for the first time and set things up, you can find the Carrier Hub pre-installed on the device. 

The second instance: you may be asked to download the Carrier Hub app from the Google Play Store. While setting up the device’s plan, you may receive a notification asking you to install the Carrier Hub app. According to T-Mobile and Sprint, this app can enhance the cellular experience on your device. 

Depending on your cellular carrier, there could be two variants of the Carrier Hub app. For instance, suppose you have a connection from T-Mobile USA. In this case, the Carrier Hub Magenta app may be installed. 

On the other hand, if your carrier is Sprint USA, you may find a Carrier Hub app with a yellow icon. 

But hold on, here’s the thing. Both Carrier Hub and Carrier Hub Magenta do the same job. This happens because of the merger between T-Mobile and Spring sometime back. Therefore, you can notice that even the icons and names change a little, but these Carrier Hub apps are designed to perform the same job. So now, you may perhaps be wondering whether you need this app in the first place. 

Permissions The Carrier Hub App May Use

  • Phone
  • Location
  • Physical Activity

Issues Caused By The Carrier Hub App

The Carrier Hub app may cause issues, which are listed below.

Battery Draining

Many individuals have reported battery draining problems after updating or installing the app. There is no specific data about how the app impacts the battery, but the issues these users have reported should be taken seriously. 

High Data Consumption

Another issue reported by users is high data consumption. The app keeps running in the background. It consumes more data than most apps do.

Negative Performance

There are also countless reports about negative performance caused by the app. The most common are phone lagging and freezing.

What Does ‘MCM Client Requests Are Processing’ Mean? 

We all know that Android is an open-source operating system wherein users can do whatever they want on their phones. But, we should also know that the mobile device launched by the brands come with some pre-installed apps through which they track the Android phone. 

So, MCM is known as Mobile Content Management or Mobile Device Management. It is also an app pre-installed on the Android phone. The carriers also use this app to track the phone. 

MCM plays a crucial role in our Android phones. It makes it easier for the company to push updates and provide secure access to files using a secure authentication process. So, this helps in securing your phones. 

Below are the things that this does. 

First is content updation. The companies often push updates from the location to all devices running the client. 

Second is file classification. The MCM Clients let users categorize and sort files in any order using tags and categories available on the device. This makes it much easier for the user to manage important files. 

Third is multi-file support. MCM Clients also support various file formats we use, such as text, audio, video, etc. They also ensure that all the files are secure on the device.

MCM processing request notifications are a common issue for people who have the Carrier Hub app installed on their phones. The notification can usually be seen after restarting the phone because the phone tries to connect to cell towers. After connecting, the notifications disappear. But, if you are in an area where the connection keeps dropping, this notification will constantly appear. 

Carrier Hub App Not Responding

This Carrier Hub crashing or not responding issue is not very common, but it can get very annoying once it starts happening. There are multiple reasons why this happens on your device. 

To fix it, try clearing the cache from Settings. Then, proceed to Apps. Then, to Carrier Hub. Then, to Storage. Then, Clear Cache. 

If clearing the cache does not help, you can force-stop the app or factory reset your phone. 

Do You Really Need The Carrier Hub App?

As you have previously learned, Carrier Hub is a pre-installed app that enables the smooth functioning of cellular services and additional Wi-Fi options such as Voice over Wi-Fi. Therefore, you actually need this app installed on your device if you require access to the said features. However, there are times when the app causes problems, which have been enumerated earlier, and you can choose to remove the app without compromising anything on your phone. 

Can You Uninstall The Carrier Hub App?

Since it is a pre-installed app, some devices offer no option to uninstall the app. However, you can root your device or use Android Debug Bridge or ADB to get privileged access to your phone, removing the app. 

How To Disable The Carrier Hub App

First, go to Settings. Then tap on Apps. 

Then, tap on the three vertical dots on the right corner. Tap on System Apps. 

Find and tap the Carrier Hub app. Finally, tap the Disable icon. 

How To Remove The Carrier Hub App From Android

Would you want to properly get rid of the Carrier Hub app from your Android smartphone? Note here that you cannot just simply uninstall the app from your device. You may need root access or ADB access. 

Using ADB

ADB is an effective way to remove this app from the device anytime. Even if you cannot find an Uninstall button on the app’s Settings page, ADB can remove the app via a privileged command. The steps to follow are simple:

First, go to Android Settings. Then, to About phone. 

Tap on the build number until Developer Options are active. 

Proceed to Developer Options and enable USB Debugging. 

At this time, open your Windows PC and download ADB files. 

Once the ADB ZIP file is downloaded, you can extract the same into a folder. 

Go to this folder and right-click while holding the Shift key. 

From the context menu, choose the option “Open Powershell Window Here.”

Then, use the ADB devices command. Now, use an authentic USB cable to connect your smartphone to your PC. 

For the next steps, follow this video tutorial to continue the Carrier Hub removal.

Using A System App Remover

If you choose to use a System App Remover, you are using a root-only app that allows you to remove system apps. As the name implies, it does not work if you do not have a rooted Android phone. Therefore, be sure you have rooted the smartphone before installing this app.

Follow these steps:

First, open the System App Remover app. Then choose Carrier Hub from the list. Then, proceed with the Uninstall process. 

Those are basically it. You will have the Carrier Hub app successfully removed from your Android phone. 

How To Disallow The App From Tracking Your Data

Lastly, if you want to disallow the app from tracking your data or accessing usage data, including the apps you use and how often, you can go to your device’s Settings. 

Then, search Usage Data Access in the search bar. This time, find and tap on the Carrier Hub app. If usage access is on, turn it off using the button.

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