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Are you considering an app development project? In this case, you’ll need QA testers to check the quality of the final product before it hits the market. In general, it’s a good practice to hire professional software testing services to get your new product or app to work flawlessly. 

Do you know that a whopping 67% of app users point out unsatisfactory experiences as the main reason for churn? That’s why QA testing is essential. Why lose customers? It’s way smarter to build an amazing product from the ground up, right? 

In this blog, we’d like to share our proven tips for picking the right software testing company to help you conquer the market with your fresh app. 

1. Analyze and Document Your Project Requirements

If you are a responsible and smart project manager or business owner, you need to create QA test requirements before outsourcing experts. Why is this point so vital? If you understand your requirements and have them documented, it will be easier for you to find the firm that will be the most suitable to handle them for you. 

Your internal IT team can do a great job. However, in most cases, you’ll need a fresh pair of eyes to check all the code and how it actually runs in different scenarios. It’s much easier to control their work if you have your project requirements. You can pass them the document and ask them to follow your instructions.

2. Do Your Research and Create a Spreadsheet with Providers 

The next step is to use resources like Google or LinkedIn to find 5-10 companies that can take your project. It’s always better to keep things neat and organized. Thus, putting the list of QA services into a spreadsheet will make the whole process easier. 

Create columns with key info like team size, number of clients, fees, testimonials, and case studies. Then, do your due diligence and fill out all the columns mentioned above. Use real data that you’ve collected. Give these companies scores based on your freshly collected data. Why not? It will give you a bird-eye view of the whole list of companies and their pros and cons. 

3. Read Their Case Studies 

Now that you have a list of QA testing companies, what’s next? To make a well-formed decision, read their case studies. Learn their expertise through the stories of their clients. That’s a smart move, no doubt. 

QA service providers usually publish case studies on their websites. Look for cases that are the most relevant to your situation and industry, read them, and analyze them. 

On top of that, feel free to read reviews on third-party websites like GoogleMyBusiness, G2, Clutch, TrustPilot, etc. 

4. Book a Meeting with Top Services That You’ve Liked So Far

To evaluate further if you are a great fit, book calls with 3-5 agencies. It depends on how much time you want to devote to this. In most cases, calls with 3 service providers will be more than enough. 

During the calls, tell them about your needs and share your project requirements. This is your chance to ask them all the questions you may have. Pay close attention to how they communicate with you. Are they responsive? Do they have a point of contact in WhatsApp/Slack or only via email? Are they polite and attentive to details? You will all get a lot of insights. It’s a lot more than just reading stuff on the web. 

5. Compare Offers 

On the second call, they are likely to walk you through their offers. That’s where you’ll have a clear picture of the workflow, duration of the project, stages, and prices. Ask about their stack and the QA tools they use to achieve results with projects. 

Don’t sleep on the opportunity to ask all the questions you may have regarding their offers. If you need any custom solution, tell them about it. It’s the perfect time to adjust the proposals.

6. Consider Your Budget

Now you have 3 well-crafted offers from top QA test companies. What’s next? It’s time to evaluate them, talk to your colleagues, and consider your budget. Though it can be tempting, it’s not recommended to settle with the cheapest option. Many smart project managers prioritize quality over affordability. 

Of course, nobody wants to overpay. That’s where you need to find a good balance of price and quality. 

7. Security Is Also Important

Let’s not forget about security. This is one of the most important aspects when it comes to building your app. 25% of mobile apps contain at least 1 serious security flaw. You don’t want yours to be among these 25% of apps, right?

Here is the list of things you need to ensure the company you want to outsource QA meets.

  • They should have a great security policy in place. 
  • They should be serious about data protection. 
  • They need to stick to a solid privacy policy. 
  • They have to respect intellectual property rights. 
  • They need to run regular security audits for your app. 

If the company checks off all these points, that’s a great sign. You may end up working with them on your next QA project.

Final Thoughts 

The QA testing market is getting more saturated with time. Thus, many companies pop up here and there. If you are looking for a reliable QA testing service provider, you need to invest some time in detailed research. Otherwise, you are facing the risk of working with a subpar contractor.

In this article, we’ve discussed all the essential things you need to consider. Let’s sum them app quickly. 

Start with analyzing and documenting your project requirements. Do your research and shortlist 5-10 providers. Dig deeper and read their case studies. Book meetings with those companies that have caught your eye. Get offers from them and compare them. Consider your budget for the project. Pay attention to security and how they treat it.   

That’s it. That’s how you find an excellent service.

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